Source: Associated Press

Altice to spend millions on internet upgrades in settlement with West Virginia

Updated 5:36 PM EST, January 10, 2025

CHARLESTON, W.Va. (AP) -- The parent company of one of West Virginia's largest internet providers has reached a settlement with the state to resolve thousands of consumer complaints.

Under the settlement announced Friday by Attorney General Patrick Morrisey, Altice USA will make $40 million in additional upgrades in West Virginia through 2027, provide $4 million in credits to customers' accounts and pay the state $500,000.

Altice entered into the agreement without admitting that its practices violated the state Consumer Credit and Protection Act.

"This is years in the making and a big win for the consumers in West Virginia," Morrisey said.

Altice operates in West Virginia under the Optimum brand. ...

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Read more: https://apnews.com/article/altice-optimum-west-virginia-lawsuit-settlement-c314266d8d590fdfb471609ff11689da